Occasionally cancellations and changes in plans do happen. Here is how we handle them:
If Northwind Art has to cancel a course that you are enrolled in, you will have the opportunity to transfer to another course or receive a full refund.
For example, Northwind Art may cancel a workshop five business days prior to the start date if enrollment is too low or if requested by the instructor. If this happens, we will notify you and you will receive a 100% refund.
If you cannot attend a course for any reason, we can offer you a refund as follows:
- If you cancel more than 2 weeks before the course start date, you will receive a full refund.
- If you cancel less than 2 weeks before course start date, you will receive a 50% refund.
- If you cancel one week or less before the course start date, there will be no refund.
All refunds will be applied to the same credit card that was used for enrollment.